Program Overview
We’re excited to present a customized loyalty program designed to engage your guests, reward repeat visits, and increase long-term customer value. This program is built around points, tiers, and rewards to create a simple yet motivating experience for your guests.
1. Earning Points
- Guests earn [X points] for every $1 spent at your restaurant.
- Points can be accumulated on dine-in, takeout, and delivery orders (if applicable).
- Bonus opportunities:
- [X points] for signing up
- [X points] on their birthday
- [Double points] during special promotions or slow periods
- [X points] for signing up
2. Tier Structure
The program features a tiered system that rewards loyalty and encourages guests to reach higher levels.
- Tier 1: [Name] – Entry level
- [Example: Earn 1 point per $1 spent, birthday reward]
- [Example: Earn 1 point per $1 spent, birthday reward]
- Tier 2: [Name] – Mid-level
- [Example: Earn 1.25 points per $1, early access to promotions]
- [Example: Earn 1.25 points per $1, early access to promotions]
- Tier 3: [Name] – VIP level
- [Example: Earn 1.5 points per $1, priority reservations, exclusive event invites]
- [Example: Earn 1.5 points per $1, priority reservations, exclusive event invites]
3. Redeeming Rewards
Guests can redeem their points for discounts or special experiences. For example:
- [100 points] = $5 off
- [250 points] = $15 off
- [500 points] = Free entrée or $30 off
- Exclusive rewards for higher tiers (e.g., chef’s tasting, complimentary bottle of wine, VIP event invites)
4. Guest Experience
- Easy signup via website, mobile app, or at the table.
- Track points through email updates or digital wallet.
- Personalized offers based on guest preferences and tier level.
5. Business Benefits
- Encourages repeat visits and higher spend per guest.
- Strengthens customer relationships through personalized rewards.
- Creates opportunities for upselling and cross-promotion.