OpenTable

For Delightable to connect to OpenTable, you will need first to Request the Fishbowl Integration on OpenTable as well as collect your Restaurant Identifier from your OpenTable account before being able to connect this data source to Delightable.

Request the Fishbowl integration in OpenTable

Please note: You will need to repeat these steps for each store you wish to connect. 

1. 1. 1. Log in to the OpenTable for Restaurants website.
      2. Open the menu and navigate to Integrations.
      3. Scroll down to the Marketing tools category.
      4. Select Fishbowl. 
      5. Follow the onscreen prompts to request the integration. 
         • OpenTable reviews connection requests on a weekly basis, so this process may take 3-5 business days until it is fully activated.

Finding your OpenTable Restaurant ID:

1. Log in to your OpenTable account at guestcenter.opentable.com
   • Your restaurant's name will appear above the menu items. 
   • The Restaurant ID will appear just below the restaurant name and above the menu.

Mapping OpenTable RIDs to Delightable Stores

Please note: You will need to repeat these steps for each store you wish to connect. 

1. Log into app.delightable.com 
   1. Select the desired store 
2. Click Connect Tab
3. Click the OpenTable tile
4. Click the Connect button
5. Enter a name that makes sense to you for the Connection. We recommend as a best practice ["Brand Name" OpenTable] to keep it simple and straightforward. 
6. Enter in the stores OpenTable Restaurant ID (RID)
7. Click Add
8. Please send an email to hello@delightable.com to notify us after you have completed connections for all stores. Once our Implementation Team has been alerted, we can begin to validate that the data  is flowing as expected.

Congrats! You have connected this data source! Repeat for any additional Stores you may be connecting.